Working with Osmind to improve your care journey



The Osmind platform is a central hub for us to track your progress and communicate in between appointments. It enhances the care you receive, facilitates communication with our clinic, and helps you keep track of medications and other parts of your treatment plan. It also helps you submit out-of-network insurance claims for your treatments at our clinic.

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How To Start

To get started, we will invite you to join the system. You will receive an email and text message with instructions on how to log into the system. This email will be sent from; please be sure to check the spam/junk/promotions folders in your inbox if you can’t find it. If you require further assistance, please email

Next, we will ask you to download the mobile app.

    • For iPhone users: please click this link to download the app (or search “Osmind” in the app store).
    • For Android users: please click this link to download the app (or search “Osmind” in the Google Play Store).
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What to Expect

Note: The Osmind app will send notifications to alert you with things we’ve designed into your treatment plan so please be sure to follow the app’s instructions in a timely manner.

We will ask you to take note of how you are doing between visits, through the use of mood scores and/or validated questionnaires.

We will send you notifications and text messages reminding you to complete these measures. Using this information will help us track your progress in a collaborative manner.

Studies have shown that the use of these rating scales improves how people feel and measurement-based care has been shown to improve outcomes. To provide the highest quality of care, we use these evidence-based practices.

We only monitor the app during regular business hours, so please do not use this app to communicate if you are having an emergency. If you have an emergency, please call 911 and contact emergency services immediately. This app is not designed for, and should not be used during emergency situations.

We will also work together to monitor your progress and to communicate efficiently

We will ask you to please use the platform to journal about your progress, send secure messages to our clinicians or staff, and more.

We may also use the platform to remind you to take medications or complete parts of your care journey. This may include sending reminders of any specific exercises or preparation/integration content you may have as a part of your plan. It’s important to always follow the instructions on when and how to take any medications and log any information we ask for as part of your treatment plan.

By becoming more engaged in your care you will be taking more control over your health. This will allow us to see which interventions work best and adjust your treatment plan accordingly.

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What Comes Next

The Osmind Care Platform allows us to practice measurement-based care. What is measurement-based care? It is an evidence-based practice that comprises the systematic evaluation of your development throughout a treatment. This includes systematic administration of symptom rating scales, which helps determine clinical decision-making in a personalized manner. This approach has displayed how many studies improve clinical outcomes and helps patients get better faster.

The Osmind platform for measurement-based care follows evidence-based practices that have been advocated for by experts for many years, something we believe is very important. That said, it is vital to note that not all clinics follow these evidence-based practices. A large amount of research has shown that measurement-based care can help improve outcomes and provide a number of benefits to patients and clients. Further studies have shown that using patient-reported symptom rating scales also improves how patients feel. Furthermore, these studies show that patients prefer this approach since it gives you more control over your treatment journey, augments your communication with your provider, and makes your care more efficient. Lastly, self-tracking helps us be more cognizant of your mood, allowing us to intervene before you relapse. To learn more, click this link to continue reading: whitepaper on measurement-based care.


How To Log On

First, download the mobile app. For iPhone users, click here to download the app (or search “Osmind” in the app store). For Android users, click here to download the app (or search “Osmind” in the Google Play Store). Once you’ve downloaded the app, log in using the temporary credentials included in your invitation email. If you forget your password, you can click “Forgot Password” to reset your password.

Privacy & HIPAA Compliance

This is a HIPAA-compliant platform, protected by end-to-end encryption, and research-grade (meaning parties such as the FDA trust the authenticity of the data). Both JoyDeVie Infusions and Osmind uphold strict standards for safeguarding protected health information that meet or exceed legal requirements. Osmind works with independent third parties to verify its compliance and security. This system was chosen because we trust its security and privacy safeguards.



Green Bay Office

821 S. Huron Road
Green Bay, WI 54311

Contact JoyDeVie Infusions

Phone: (920) 264-9256
Fax: (920) 770-4023

Send Us a Message